Nov 01, 2025 by Tom Dinackus

Q: We sterilize the copper part by putting it in boiling water. Should we disconnect the plastic tubing before doing so? If so, which part of the fitting do we use to disconnect the tubing?

A: Not really a need to sterilize, if you put the chiller in as soon as you turn off the heat to the boil. If you want to sanitize by boiling, remove the PVC tubing by unscrewing the two stainless hose clamps.

Dec 26, 2020 by Errin

Q: Will this attach to the end of a garden hose as is, or do I need to purchase and attachment? The faucet itself is too far from my brewing area to attach directly to faucet. Thanks!

A: This will attach directly to a male garden hose fitting.

Feb 14, 2018 by Loyd

Q: How do l clean the copper in and out and what do I need?

A: As far as the outside, it will turn brown and dull after a use or two. This is normal and will not affect sanitation or ease of cleaning. We just rinse ours off after use, and let dry until the next use. As far as the inside, no need, as all that goes through this is water which never contacts the brew.

Oct 29, 2017 by Paul

Q: What is the height from the bottom coil to the top coil? Then the height of the the upright tubes. Thanks

A: The coil height is 4.5 inches although this can be easily expanded, accordian style, to be up to 9 inches, without passing the tubes. The top of the tubes is 11 inches from the base, one tube is longer (11 inches) since it curves up from the bottom, and one shorter (six inches) since it begins at the top of the coil-- but when the chiller is in it's compacted shape the tops are around the same height.

Sep 17, 2017 by Kirk

Q: Going to set this up in tandem with another chiller. Yours would go in to a bucket of ice water to pre chill my tap water. Need a connector from the exhaust tube of your coil to screw into my second coil. Do you carry one?

A: We do not have this piece, although the copper tube our chiller is made of has a 3/8" outer diameter.

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